Privacy Policy

Tied Across Borders C.I.C. is a community interest company registered in England and Wales (company number 17516076).

Who we are

Tied Across Borders C.I.C. (“Tied Across Borders”, “we”, “us”) is the controller of the personal information described in this notice. You can contact us about anything in this notice at contact@tiedacrossborders.org (English) or info.es@tiedacrossborders.org (Spanish).

What information we collect

We only collect information you choose to give us through this website or by email:

• Newsletter sign-up: your email address, first name (optional) and language preference.

• Help Shape the Project: your preferred name, email address, country (optional), the broad areas you tell us are relevant to you, your preferred language and whether you would consider taking part in future research.

• Volunteer With Us: your name, email address, country, languages, area of expertise, background or skills, availability and whether you have relevant lived experience.

• Emails you send us: your email address and whatever you choose to include in your message.

Some of the areas listed on our forms (for example, post-separation abuse or economic abuse) may indicate that you have personal experience of abuse. We treat these answers as sensitive. Please do not send us details of what happened, names of other people, evidence, documents, images or any information that identifies a child. Tied Across Borders does not provide casework, legal advice or an emergency service.

How we use your information

• To send you the updates you have asked for.

• To contact you about helping shape our work, volunteering, research participation or collaboration you have expressed interest in.

• To understand, in broad terms, which issues matter most to the people who contact us, so we can prioritise our resources and research.

• To reply to messages you send us.

We will not sell your information, use it for advertising, or share it with other organisations for their own purposes.

Our lawful bases

• Consent — for newsletters and for the registration-of-interest and volunteer forms. You can withdraw your consent at any time by unsubscribing or emailing us.

• Legitimate interests — for replying to emails you send us and for keeping basic records needed to run the website securely.

Who processes information for us

Our website, forms and email updates run on Wix (Wix.com Ltd). Wix stores and processes this information on our behalf as a data processor and may do so on servers outside the UK. Information about how Wix protects personal data is available in Wix’s own privacy policy. We do not share your information with anyone else unless we are legally required to.

How long we keep it

• Newsletter: until you unsubscribe.

• Registrations of interest and volunteer details: no longer than 24 months after your last contact with us, unless you ask us to delete them sooner.

• Emails: only as long as needed to deal with your message.

Cookies

Our website platform uses cookies that are needed for the site to work. We do not currently use advertising cookies. If we introduce optional analytics or marketing cookies, we will ask for your consent first and update this notice.

Your rights

Under UK data protection law you have the right to ask for a copy of your information, to have it corrected or deleted, to restrict or object to how we use it, to receive it in a portable format, and to withdraw consent at any time. To make a request, email contact@tiedacrossborders.org. We will respond within one month.

Complaints

If you are unhappy with how we have handled your information, please contact us first so we can try to put it right. You also have the right to complain to the Information Commissioner’s Office (ICO), the UK data protection regulator, at ico.org.uk/make-a-complaint.

Changes to this notice

We will update this notice as Tied Across Borders develops. The date of the latest version is shown at the top of this page.